Solution
The company deployed Tecsys Elite™ WMS as the operational backbone for a newly constructed greenfield distribution center. Elite WMS was selected for its mature functionality, proven performance in complex multi-site networks and its ability to orchestrate automation through native integration.
AS/RS
A key element of the new design was the implementation of an AutoStore automated storage and retrieval system (AS/RS). Twenty robots manage thousands of storage bins, presenting products directly to operators and eliminating unnecessary movement across the warehouse floor.
The integration between Elite WMS and AutoStore delivers:
Automated cartonization
using volumetric data to optimize packaging
Dynamic tote replenishment
ensuring uninterrupted robotic picking
Real-time synchronization
across inventory, order management, and automation systems
The company also takes advantage of Tecsys’ foundational Itopia® low-code application platform (LCAP) to tailor workflows, dashboards and user experiences across the system — adapting the core platform to its unique operational needs.
Results
Through this modernization initiative, the distributor achieved measurable improvements in every major performance area.
Operational area outcome:
Order accuracy
99.6% first-time accuracy across all picks
Throughput
24/5 continuous operation with same-day processing for next-day branch delivery
Labor efficiency
70% of small-item picks automated through AutoStore
Inventory control
Real-time visibility and automated replenishment reduce stockouts and mispicks
Configurability
Custom workflows and reports developed Tecsys’ using embedded Itopia® LCAP
Scalability
Greenfield DC design supports continued business growth
Workforce impact
Automation and process optimization have enhanced — not replaced — the human workforce. A stable, experienced team continues to oversee warehouse operations, supported by modern tools and data-driven insights. Long-term employee retention ensures consistency, knowledge sharing and quality across every shift.
Customer experience
With a unified WMS-automation environment, the company can confidently fulfill every order daily, ensuring customers receive next-day availability for critical products. The operation’s reliability has reinforced its reputation among contractors and branch partners as a trusted, responsive supplier.
