Executive summary
A.M.G. Medical’s 14-year partnership with Tecsys, complemented by KPI Digital’s understanding of their business and proven expertise in similar technology environments, resulted in a digital transformation journey that showcases the powerful impact of automation, intelligent analytics and end-to-end visibility within the healthcare supply chain.
Together with KPI Digital, a comprehensive digital transformation strategy was developed for A.M.G. Medical — one that prioritized building a solid data foundation. This foundation established Elite™ Distribution ERP as the central technology platform, alongside Elite™ WMS for warehouse operations. As a result, A.M.G. Medical achieved exceptional operational efficiency, including shipping 99% of orders within 48 hours and reaching an 87% complete order fill rate.
The recent transition to Tecsys’ cloud-based Elite™ ecosystem further elevated performance by enhancing system reliability, data security and analytical capabilities. This strategic three-way partnership between A.M.G. Medical, KPI Digital and Tecsys has enabled the automation of key processes, real-time supply chain visibility, and AI-powered demand forecasting, ultimately improving just-in-time (JIT) inventory management and reinforcing A.M.G. Medical’s leadership in supply chain innovation.
Beyond internal gains, A.M.G. Medical leverages their new data foundation and technologies to strengthen customer and supplier relationships, offering proactive insights to address challenges and uncover opportunities. Together, A.M.G. Medical, KPI Digital and Tecsys have elevated performance and positioned A.M.G. Medical as a trusted industry leader.
Orders shipped within 48 hours
48-hour complete order fill rate
Leading the efforts
Janick Coulombe
Vice President of Finance and Administration
A.M.G. Medical
Jonathan Dankner
Vice President of Operations
A.M.G. Medical
